Privacy Policy

1. Who we are

Inner Wisdom Trails is a trade name of KoruConnect BV, registered with the Crossroads Bank for Enterprises and VAT register under number BE0688810361.

Data controller: Nele De Peuter
Email: nele[at]koruconnect.com

We attach great importance to your privacy and handle personal data with care, transparency and respect.

This privacy statement explains what data we collect, why we collect it and what your rights are.

2. Which personal data we collect

We only collect personal data that is necessary for the purpose for which you provide it.

2.1 Data you provide to us

This happens when you:

  • contact us via the contact form, email or phone
  • sign up for a newsletter, training, webinar or other offer
  • work with us or purchase a service

This may include:

  • name
  • email address
  • phone number (if provided)
  • content of your message or request
  • billing information (if applicable)

When you communicate with us via social media or other external platforms (such as LinkedIn or Instagram or Facebook), we may process the data you voluntarily share there — such as your name, profile information and the content of your message. This is done solely to respond to your question or to follow up on the communication. We treat this data with the same care and confidentiality as other personal data.

Please note that these platforms have their own privacy rules over which we have no control.

2.2 Automatically collected data (website usage)

When you visit our website, limited technical data may be collected, such as:

  • IP address (anonymised or pseudonymised where possible)
  • browser type and device
  • date and time of visit

This data is used solely to ensure the website functions correctly and to improve it.

When analytical cookies are used (such as Google Analytics), we collect anonymised data about website usage, such as page views and interactions. This data is not used to identify individual users and is only processed with your consent.

You can withdraw this consent at any time via the cookie settings.

3. Why we use your data

We process personal data solely for clear and legitimate purposes, such as:

  • responding to your question or message
  • organising and delivering our services, trainings or programmes
  • administrative and billing purposes
  • improving our website and services
  • sending information or communications for which you have given explicit consent

Your data will not be used for marketing purposes without your consent.

4. Legal basis for processing

We process personal data on the basis of one or more of the following legal grounds:

  • your consent (for example when you fill in a form or sign up for communications)
  • the necessity to perform a contract or to respond to your request
  • our legitimate interest, such as responding to questions, improving our services or managing our administration
  • legal obligations (e.g. accounting)

5. Retention periods

We do not retain your personal data longer than necessary for the purpose for which it was collected.

  • Contact data: for the duration of the communication
  • Administrative and billing data: in accordance with legal obligations
  • Marketing data: until you withdraw your consent

You can request deletion of your data at any time.

6. Sharing data with third parties

Your personal data will not be sold to third parties.

In certain cases, personal data may be processed by external service providers who support our operations, such as hosting and IT providers, email and CRM tools, billing services and form services. An overview of our processors is available upon request.

These service providers process personal data solely on our behalf and only for the purposes for which it was provided. We ensure that appropriate agreements are in place with these parties and that they offer sufficient guarantees in terms of data protection, in accordance with applicable privacy legislation.

Personal data is only shared when necessary for the delivery of our services or when required by law.

7. Security of your data

We take appropriate technical and organisational measures to protect your personal data against loss, misuse or unauthorised access.

8. Your rights

You have the right to:

  • access your personal data
  • have your data corrected
  • have your data deleted
  • object to processing
  • withdraw your consent
  • have your data transferred

You can exercise these rights by contacting us at the email address above.

If you are not satisfied with the way we handle your data, you can lodge a complaint with the Data Protection Authority (www.dataprotectionauthority.be).

9. Changes

This privacy statement may be updated in the future, for example as our services evolve. The most recent version is always available on this website.

Last updated: March 2025

10. Contact

If you have any questions about this privacy statement or the processing of your personal data, please contact us at nele[at]koruconnect.com.